Preflight Checklist
To ensure a swift and smooth server build, please review this checklist and gather the necessary information before opening a ticket with us.
1. Hardware & Hosting Access
You must have an active game server purchased from a hosting provider (like Physgun). We do not provide hardware.
We will need access to your game panel (Pterodactyl, TCAdmin, etc.). This can be your login, or a "Subuser" account created with full permissions.
2. Server Identity
Know exactly what you want your server to be called in the Rust browser, and the short description that appears when players click on it.
Have a 512x256 pixel header image uploaded somewhere (like Imgur) for your server banner. Have your Discord invite link ready.
3. Schedules & Management
Decide on your Map and Blueprint wipe frequency (Weekly, Bi-weekly, Monthly). Let us know the exact day of the week and time you prefer.
Have a list of the 17-digit Steam64 IDs for all Owners, Admins, and Moderators who need permissions assigned.
4. For Modded Servers (If Applicable)
A comprehensive list of mechanics, features, or specific plugins you want installed (e.g., Kits, TP, Loot+).
If you plan on having VIP ranks, know exactly what permissions, kits, or perks each rank should receive so we can build the groups accurately.